We've been unselecting temporary files, cookies, etc, then selecting them again (Safety upper right hand corner--delete history). And finally when we unselected the keep signed box. The comment thingy worked--go figure. So far it seems to be working. Our first word verification that worked was 'irked' BOL (that's putting it mildly.) Good luck everyone who is having trouble.
XXXOOO Daisy, Kendra & Bella